Delivery and Returns

Delivery

Orders are typically shipped within 3 - 7 business days depending on availability and credit verification. However due to the ongoing crisis orders will take longer to process to allow our team to adhere to health and safety regulations such as social distancing and other precautionary measures.

Standard Delivery: Free shipping* (orders £20 and above are shipped for free) via Royal Mail Tracked 24. Orders below this threshold will be subject to a £3.50 postage charge and will be shipped via Royal Mail Tracked 48hr and will arrive within two days once dispatched.

Please note, orders made after 2pm GMT will ship the following business day. Orders placed after 2pm on Friday's as well as during the weekend will arrive the following Tuesday.

*DELIVERY TIME DOES NOT INCLUDE WEEKENDS OR PUBLIC HOLIDAYS*

Returns

Customers have 14 days to request a refund after ordering. All returned items must be unworn, complete with original tags and/or packaging if applicable. There needs to be no evidence of stains or odours, failure to comply will result in goods being sent back and no refund.

Please note that we do not offer free returns. In the event that you receive an incorrect or faulty order, please contact us.

Returned items are your responsibility until they reach us, so please make sure they are packaged well in order to avoid any damage during transit back to us.

As the parcel remains your responsibility until it arrives back with us, we recommend you use a traceable returns service and ensure that you get proof of postage in case you need to contact us about your return.